Ask a Librarian

Find what you need in our searchable FAQ.

Do you have Notary services available?

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Notary Service is available for free at our Erlanger Branch only.


How do I get to your library?

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The directions to our branches are: Erlanger: Located at 401 Kenton Lands Rd.,  Erlanger, KY 41018 From Buttermilk Pike Take Anderson/Crescent Springs Road (turns into Kenton Lands Road) south 1.9 miles; library is on right From Dixie Highway Take Kenton Lands Road .7 mile library is on left I-75 Going South Take exit 186 (Buttermilk Pike) and turn right off exit onto Buttermilk Pike Turn left ... read more


Is the library hiring?

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To see open positions and to apply for a position, visit http://kcpljobs.iapplicants.com/.


Do your programs cost anything?

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No. All of our programs are free and open to the public.  


Do fines keep accruing once the items have been returned or renewed?

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No. Once an item is returned or renewed, the fines will stop accruing. 


Can I print from your computers? How much is it?

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Yes you can print from our public computers. It is $.10 a page for black and white and $.50 a page for color.


How many items can I check out?

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You can check out a total of 50 items on your card at one time. Limits for specific items are:                 DVDs: 10                 Quick Pick DVDs: 2 adult, 2 childrens                 Quick Pick books: 3                 Music CDs: 20                 Audiobooks: 20                 Video games: 4


I checked out from one Kenton County Library branch, can I return the item to a different branch?

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Yes. You can return any Kenton County Public Library item to any of our three branches.


Can I donate materials to the library?

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Yes. All three of our branches will accept your donations at any time. We will take books and other audio visual materials. For more information, visit http://www.kentonlibrary.org/friends-of-the-library.


Do you have copiers for the public to use?

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Yes. All three branches have public copiers. It is $.10 a page for black and white and $.50 a page for color.


I can’t find my card. Can I still access my account?

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Yes. You will need to show a valid photo ID (preferably a driver’s license) for a staff member to access your account, though. 


Can I pick up my holds at the drive-thru window?

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Yes. The drive-thru window is specifically for picking up items that are ready and available for you. 


Can I use one of your meeting rooms for my organization?

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Yes. We have meeting rooms and study rooms available for the public. To use a meeting room visit http://www.kentonlibrary.org/aboutus/meeting-room-requests.                 To book a study room, contact a Reference desk at any of our branches.


Can I return items after the library is closed?

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Yes. All three branches have a drive-thru area with an external item return slot that is open at all hours. 


How do I put an item on hold?

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You can call any branch and a staff member can assist you in putting an item on hold. Or you can search our catalog online at http://catalog.kentonlibrary.org/eg/opac/home. Once you find the item you want, you can either click place hold on the right side of the item listing or you can click on the title and see what copies are available and click place hold from that page. You will need your card ... read more


The Kenton County Public Library does not have the item I want. How can I get that item?

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                You can set up an Inter-Library Loan account and we can request the item from another location. This is only for residents of Kenton County. For more information visit: http://www.kentonlibrary.org/ill.                 You can also request that the library purchase materials by asking a staff member or by going to http://www.kentonlibrary.org/great-reads/item-requests.


My account is expired. What does that mean?

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Accounts expire every three years for in county residents and every year for out of county residents regardless of how much they are used. This is to make sure the library has the most current and correct information for contacting you. To renew your account, visit a Circulation desk at any branch and show a photo ID and proof of your current address.


What is my PIN?

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When your account is first set up, you PIN is the last four digits of the phone number in your account. You are able to change this yourself, but the library is unable to see what the new PIN is. If you have forgotten your PIN or are having difficult, call one of our branches and a staff member can assist you.


Can I renew my items?

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If no other patron has requested the item, you can renew materials up to 5 times. A renewal will give you the item for the same number of days as the original loan period (for example, DVDs go out for 7 days at a time. When renewed, you get them another 7 days). Renewals also begin the day placed, not the day the item is due. 


Can I return books from another library system to Kenton County?

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No. Only books from Kenton County Public Library can be returned to us.


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