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Why can’t I log into my account online?

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To log on, the default username is your card number and the default PIN is the last four digits of the phone number on your account. You are able to change these in your account preferences.

                If you have forgotten your username or PIN, you can call a Circulation desk and a staff member can help you.  You can also click forgot password on the log in screen to have your password emailed to you. However, you must have an email address on your account to use this.