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I received a letter that I have been sent to a debt collection agency. What does this mean?

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When an account reaches $25 or more, the library sends notification that the account may be turned over to the collections agency. Fifteen days later, if the account is not settled, the account will enter the debt collection process and a $10 fee is added.

                You must pay the total amount to be removed from debt collection. You will not be able to use your account until you are out of debt collection.

                If this is not fully settled after 120 days,  the remaining balance will be reported to major credit bureaus and your credit score will be affected.

                We strongly encourage you to contact the library and settle this matter in a timely manner. Please speak with a Circulation Supervisor at any of our three branches.